Privacy Policy

1. Introduction

Deal Direct Financial Solutions Ltd (trading as Deal Direct Financial Solutions) is committed to protecting the privacy and personal data of job applicants. This privacy notice explains how we collect, use, store, and protect your personal information during our recruitment process.

Deal Direct Financial Solutions Ltd is the data controller responsible for your personal data (collectively referred to as “Deal Direct”, “we”, “us” or “our” in this privacy notice).

Our contact details:

Company: Deal Direct Financial Solutions Ltd
Address: Suite B 2nd Floor, 3500 Parkway, Solent Business Park, Whiteley, Hampshire, PO15 7AL
Email: hrye@dd-fs.co.uk
Data Protection Officer: Hayley Pilgrim-Rye

2. What Personal Data We Collect

We may collect, use, store and transfer the following categories of personal data about you during the recruitment process:

Application Data

Name, address, telephone number, email address
CV/resume and covering letter
Employment history and experience details
Education and qualifications
Professional certifications and license
Salary expectations and availability

Assessment Data

Interview notes and recordings
Assessment test results and scores
References from previous employers
AI-generated assessment reports and analytics (see Section 5)
Personality and aptitude test results

Identity Verification Data

Right to work documentation
Identity documents (passport, driving licence)
Professional references and background checks
Criminal record checks (where legally required for the role)

Equality and Diversity Data

Information about disabilities for reasonable adjustments
Equal opportunities monitoring information (provided voluntarily)

3. How We Use Your Personal Data

We process your personal data for the following purposes:

Primary Recruitment Activities

Assessment and evaluation of your suitability for roles
Communication throughout the recruitment process
Reference checking and background verification
Compliance with legal obligations (right to work, etc.)
Record keeping for audit and compliance purposes

AI-Powered Candidate Assessment

Automated screening of applications and CVs
Skills and competency analysis using third-party AI tools
Personality and behavioural assessment through AI algorithms
Video interview analysis for communication skills and engagement
Predictive analytics to match candidates to suitable roles

Secondary Purposes

Building a talent pool for future opportunities
Improving our recruitment processes
Complying with diversity and inclusion reporting requirements

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Legitimate Interest: To assess your suitability for employment and manage our recruitment process
Consent: For certain assessments, AI processing, and future opportunity communications
Legal Obligation: To comply with right to work, health and safety, and equality legislation
Vital Interests: To make reasonable adjustments for disabilities where necessary

5. Third-Party AI Assessment Tools

What AI Tools We Use

We use third-party artificial intelligence and automated assessment tools to help evaluate job applications and candidates. These may include:

CV screening software that analyses qualifications and experience
Video interview platforms with AI-powered analysis of communication skills
Psychometric assessment tools that use AI to evaluate personality traits and cognitive abilities
Skills testing platforms with automated scoring and analysis
Predictive analytics tools that help match candidates to roles

How AI Assessment Works

AI tools analyse your application materials, responses, and assessment results
Algorithms generate scores, rankings, and recommendations about your suitability
Human oversight: All AI-generated assessments are reviewed by our recruitment team
No fully automated decisions: Final hiring decisions are always made by humans, not algorithms alone

AI Tool Providers

We work with reputable third-party providers who comply with data protection laws. These providers may be located within the UK, EU, or in countries with adequate data protection standards.

Your Rights Regarding AI Processing

You have the right to know when AI tools are being used in your assessment
You can request human review of any AI-generated assessment
You can object to automated processing that significantly affects you
You have the right to receive meaningful information about the logic of automated processing

6. Data Sharing and Third Parties

We may share your personal data with:

AI Assessment Providers

Third-party companies providing AI-powered recruitment tools
Cloud-based assessment platforms and their subprocessors
Analytics providers helping us improve our recruitment process

Other Third Parties

Recruitment agencies and headhunters working on our behalf
Reference providers and background check companies
Professional advisers including legal, HR, and IT consultants
IT service providers supporting our recruitment systems

International Transfers

Some of our AI assessment providers may be located outside the UK and EU. Where this occurs, we ensure:

Adequate protection through approved transfer mechanisms
Contractual safeguards requiring appropriate data protection standards
Regular monitoring of international data processing activities

7. Data Retention

We retain your personal data for different periods depending on the outcome:

Successful Candidates

Application data transferred to employee records
Retained according to our employee data retention policy

Unsuccessful Candidates

Application materials: 12 months from the end of the recruitment process
Interview notes and assessments: 12 months
AI-generated reports: 12 months
Equal opportunities data: 12 months (anonymised after 6 months)

Talent Pool Candidates

With your consent, we may retain your details for up to 2 years for future opportunities
You can withdraw this consent at any time

8. Your Rights

As a job applicant, you have the following rights:

Access Rights

Right to access: Request copies of your personal data
Right to information: Understand how your data is being processed

Correction and Deletion Rights

Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your personal data

Control Rights

Right to restrict processing: Limit how we use your data
Right to object: Object to processing based on legitimate interests
Right to data portability: Receive your data in a structured format

AI-Specific Rights

Right to human review: Request human assessment of AI-generated decisions
Right to explanation: Understand how automated assessments work
Right to object to automated processing

How to Exercise Your Rights

Contact our Data Protection Officer at [DPO email] or write to us at the address above. We will respond within one month of receiving your request.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data:

Encryption of data in transit and at rest
Access controls limiting who can view your information
Regular security assessments of our systems and AI providers
Staff training on data protection and recruitment best practices
Incident response procedures for any data breaches

10. Complaints

If you have concerns about how we handle your personal data, please contact us first. If you remain unsatisfied, you can complain to:

Information Commissioner’s Office (ICO)

Website: www.ico.org.uk
Helpline: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

11. Changes to This Policy

We may update this privacy notice periodically to reflect changes in our recruitment processes or legal requirements. We will notify you of any significant changes.

12. Contact Us

If you have any questions about this privacy notice or how we handle your personal data, please contact:

Data Protection Officer Deal Direct Financial Solutions Ltd Suite B 2nd Floor, 3500 Parkway Solent Business Park, Whiteley Hampshire, PO15 7AL

Email: hrye@dd-fs.co.uk Phone: 0800 029 1671

Deal Direct Financial Solutions Ltd is registered in England & Wales (Company No. 05446793) and is authorised and regulated by the Financial Conduct Authority (FCA Number 478726).