Fee-Free Remortgage: 4.36% Fixed Rate, No Broker Charges - Deal Direct

Customer Overview: Seeking the Best Remortgage Deal, Fee-Free

A recent customer—a professional in his early 30s based in a UK city—contacted us after scouting for better terms on his upcoming mortgage renewal. Having already approached his current lender and compared rates through another adviser, he was interested specifically in a cost-effective product transfer option that wouldn’t saddle him with additional broker fees.

Understanding the Customer’s Challenge: Broker Fees and Limited Options

For many homeowners nearing the end of their fixed-rate period, the key priorities are:

  • Securing the lowest possible interest rate
  • Minimising any extra charges, such as arrangement or broker fees
  • Comparing offers between brokers, lenders, and product transfers

This customer discovered his broker was charging an extra fee—even though the product offered was essentially the same as his current lender’s rate (a 2-year fixed at 4.36% with a £999 product fee). Seeking alternatives, he found us through our online enquiry form, drawn by our promise of no-fee product transfers.

Our Remortgage Solution: No Broker Fee, Competitive Product Transfer Rate

After a quick conversation, we confirmed that we could match the offered deal—a 2-year fixed at 4.36% with the standard lender product fee—but crucially, without charging any broker fee. Our customer could therefore obtain the same great rate, managed efficiently through us, while saving on fees right from the outset.

  • Matched lender’s 2-year fixed rate: 4.36%
  • Product fee: Standard £999 (no mark-up)
  • No additional broker fee
  • Quick, digital paperwork
  • Full compliance and fact-checking handled in minutes

Our adviser explained every step transparently, reassured the client about a streamlined process, and sent out clear written confirmation for review with his partner before proceeding.

Valuable Results: Meaningful Savings and Hassle-Free Remortgage

By choosing Deal Direct for his remortgage, the customer:

  • Saved up to £500 compared to the broker’s fee-charging alternative
  • Avoided duplication and confusion by working with a single, dedicated adviser
  • Enjoyed a swift, digital application and compliance process
  • Retained total control—reviewing all paperwork before committing

Testimonial: “It makes sense if we can do it and we don’t charge you a fee and we can do the same rate, then why not?”

Frequently Asked Questions

  • Can you really remortgage or transfer products without broker fees?Yes. We offer fee-free product transfer and remortgage solutions, meaning you pay only the lender’s standard arrangement fee, with no extra charges from us.
  • Am I eligible for a product transfer with my current lender?Eligibility depends on your account status and lender policy, but most customers nearing their fixed-term end can choose a product transfer—often the easiest, cost-effective route.
  • What paperwork is required for a fee-free remortgage or transfer?You’ll need to confirm basic details such as your mortgage account number, income, and property type. Both account holders must sign a compliance declaration.
  • How long does the process take?Most product transfers and straightforward remortgages can be completed within a week—often faster when documents are returned promptly.
  • When will I receive confirmation or documentation of the new rate?You’ll receive an email summarising the rate, fees, and next steps for you to review before making any commitment.

Get the Best Remortgage Rates Without Extra Costs

Switching your mortgage or arranging a product transfer doesn’t have to come with unnecessary broker fees. At Deal Direct, we strive to match the best rates offered by lenders, all while keeping your costs as low as possible. If you’re approaching your fixed rate’s end or want to explore cost-saving remortgage options, get in touch today for expert advice and a no-obligation quote—completely fee-free.

Contact us now to secure your best no-fee remortgage deal!

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Written by

Gareth Davies | Mortgage Advisor

About the Author:

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